Privacy Policy

Privacy Policy

Introduction

Welcome to https://minibus-rental-dubai.terratrek.net (referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with relevant data protection laws and regulations. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of information you provide to us when using our online platform, applications, services, or products.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our main website at https://minibus-rental-dubai.terratrek.net.
  2. All associated mobile and web applications.
  3. Any online services or products offered through our platform.
  4. Interactions between users and our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user to access our applications or services, we collect and process your data to provide personalized functionality and support.
  2. Website Visits: Each time you visit our website, we may log basic information such as your IP address, browser type, and referring URL, which helps us analyze site performance and user behavior.
  3. Communications: If you choose to receive marketing emails, newsletters, or any other form of communication from us, we will use the contact details you provide.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details related to your user account, such as username, email address, and password (hashed and salted for security).
  2. Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses for processing payments.
  3. Financial Information: Banking details, transaction histories, and financial records associated with your use of our services.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to identify your device and provide location-based services (with user consent).
  6. Location Data: Geographic coordinates and other location-related information when you use our location-enabled services or give us permission to access them.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: If you choose to log in or interact with our platform using a social media account, we may collect data from that third-party service (with your consent).
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this information through direct user input, automated tracking technologies, and third-party sources who provide us with aggregated or de-identified data to enhance our services.

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as remembering user preferences and maintaining security.
  2. Preference: Cookies in this category remember your settings and customization choices to enhance your browsing experience.
  3. Analytics: We employ analytics cookies to track site usage, measure performance, and understand how users interact with our platform.

Users have the option to control non-essential (preference and analytics) cookies through our Cookie Manager or by adjusting their browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Legal Obligations: We may need to keep certain data to comply with laws, regulations, or legal processes.
  2. Business Operations: Some data is essential for our internal operations, improving services, and enhancing user experiences.
  3. User Preferences: Data related to your preferences and customization choices helps us provide personalized content.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize it unless required otherwise by law.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your personal data under specific conditions.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request as soon as possible, in line with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, along with updated effective dates. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Team, Minibus Rental Dubai, [Street Address], [City], [Postal Code]

We are committed to handling your personal data with the utmost care and respect for your privacy.